New: We are at last able to offer free delivery on all orders in excess of £90.00 . This means 4 bottles or more (70cl) are now shipped free of delivery charges. Any orders that total more than £90.00 will also be shipped free of charge. Here are a couple of tips about the delivery process.
We use Parcel Force 24 hour delivery service and in general we aim to ship all orders on the same day if we receive them before noon. If there is likely to be a delay for any reason we will email you in advance. When you place your order through our website there are a couple of details we recommend that you consider. First is your mobile telephone number.
Parcel Force currently offer three delivery messages to our customers:
1. Day of despatch (email or SMS) advising that the parcel will be delivered the following day.
2. Day of delivery (SMS) advising that the parcel will be delivered that day, providing the option to reschedule to an alternative day or opt for neighbour or a Post-Office collection.
3. Pre-delivery notification (SMS) advising that the parcel will be delivered in the next 90 minutes.
As you can see the SMS service is more comprehensive than the email version so we recommend leaving us your mobile number rather than your land line. Alternatively if you only give us a land line telephone number we will use the e-mail address that you used to place your order so that our couriers can email you with details of timing and to confirm delivery destination.
Secondly, if you are at all worried about being out when the driver comes you can give us a different delivery address, such as your work address, when you place your order.
If you have any concerns at all about your delivery the first thing to do is to check the tracking number that will be sent to you by Parcel Force. However should you have any problems whatsoever please do call us directly and we will do our level best to sort this out for you.